Rental and Extras rates:

Bed linen included (refreshed each week)
TV Full HD (107cm) included (National channels)
Wi-Fi 3€ / night or 12€ / stay.
Pets 7€ / night or 40€ / stay. 
Underground Parking (reservation required, limited availibilities) 10€ / night or 70€ / week.
Cleaning (Optional) 25€ / hour.
Bath Towels

One per guest included,

Weekly refresh included.

(Extra Bath towel on demand: 5€ each).

Preferential location Option (Choose your studio) 25€ (short-stay) ou 50€ (one week stay or longer).
Daily tax not included.  

 

Conditions of sale and cancellation 2021:

  • No deposit required to date. A 25% deposit may be required (for bookings beyond February 16, 2021), depending on the evolution of the health crisis. We will then contact you by email or phone to proceed with this payment.
  • In all cases, a cancellation is free of charge up to 15 days of arrival (refund of deposits, if applicable, up to this date).
  • Full payment for the stay must be made 15 days from arrival. The reservation is therefore final and can no longer give rise to a refund.
  • For a "last minute" reservation (less than 15 days), full payment for the stay is required in order to confirm it.
  • The management of the establishment reserves the right to cancel any reservation that does not meet these conditions.
  • A late cancellation (less than 15 days before arrival or in cas of early departure for a stay that has started) cannot give rise to reimbursement, even partial, of the sums paid. The establishment of a credit (conditions below) may be granted if the late cancellation or early departure is linked to Covid 19 (presentation of proof required).
  • Booking at the best price guaranteed on our website www.victoriasurf.com in "Book online" or by phone at 05.59.22.27.28.
  • Valid credit card number is required for any online reservation (to be communicated by phone or on our secure website).

COVID19 special measures:

  • In the event of cancellation during the non-refund period (15 days before arrival) due to a travel restriction, a closure for health reasons of the residence, a positive Covid19 case (presentation of proof), or any restrictive measure from the government preventing your arrival or the normal course of your stay, setting up a credit (valid for 18 months, usable partially or fully, refundable at the end of its validity) within Please contact the reception for more informations.

Accepted ways of payment : CB (VISA, Mastercard or American Express), checks, cash.
Exacte adress for mailing: VICTORIA MANAGEMENT, Résidence Victoria Surf - 21 Ter Avenue Edouard VII  -  64200 - Biarritz

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